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TW 300 S Carpet Cleaner Review

Hot water extraction carpet cleaner rating - very good

by Mercia Tapping, President, AllergyBuyersClub.com

Carpet Cleaners

I confess we have more carpet left in my house than I would like - the compromise of living with a non- allergenic spouse. Thankfully, we only have minimal carpeting left in the bedroom. Also, in our home office, the last owner thoughtfully put down white Berber- a wonderful carpet in theory, and a nightmare to keep clean. I have tried out a variety of carpet cleaning methods both do-it - yourself and outside services. I have come to two main conclusions; 1.Outside services are exorbitant. By the time they charge you $10 extra for each of the stairs, the spot remover and any other extra they can think of, the $50 per room price has escalated to $100 per room and even when you think it is clean, in 30 days the carpet looks awful. Then I sit looking at a dirty carpet for months feeling like I just wasted a ton of money for nothing. 2. Doing it yourself requires time and patience. Renting a machine cost me $125 for 24 hours last Spring and we only anaged to get one room done. It looked like it was going to cost a lot less but by the time you had to buy the special rug cleaner, the price had doubled. I rented a Rug Master and wasn't too happy with the results. I wished I could have done one room and then a few days later returned and done another room etc. I have also tried vapor steam cleaning of carpets which in theory should be far superior to a hot water extractor cleaner such as the TW300. In the next issue of this newsletter I will be talking about vapor steam cleaning at length but for cleaning overly soiled large area carpets such as those tested by the TW300 hot ware extraction machines are better. Vapor steam machines are best for non chemical removal of stains and spills and the up keep of relatively new carpeting ,or valuable oriental rugs I have also been examining dust mite control cleaning products and it is clear that using a carpet cleaner to spray the solution into a carpet is the most effective way to apply the dust mite control solution- and a whole lot better than applying it by hand with a sponge or spray bottle. .Incidentally, using a vapor steam cleaner you do not need to apply any dust mite control solution. The vapor steam will kill the dust mites on contact. But it was on very dirty carpets that our testing panel decided to test the powers of the TW 300.


Pluses:

1.No doubt about it, it truly cleans carpet. Our testers came back and shamefacedly all reported that the water that they threw away at the end of each carpet cleaning session was near pitch black! It was embarrassing how dirty the water became, even when carpets looked reasonably clean to the naked eye[thank goodness for navy blue]. When we used it on a white carpet the before and after sections were dramatically different from each other. It was like seeing a commercial on television!

2.The controls were easy to manage and the machine was pretty light and easy to move around. Carpet cleaners are not small machines but this was much easier to use than the Rug Master we rented previously and which I had to bribe my husband to use as it was too awkward for me to maneuver.

3.I was worried that as an allergy sufferer I would be left with soaking wet carpets and mold would start to grow in a hurry. The carpet was left slightly damp but did not seem wet, so the extractor did vacuum up excess water. Of course , I can't see mold spores but I do not seem to have suffered any adverse reaction afterwards and I am hypersensitive to mold.

Minuses:

1. Dark carpets fared best and the result was a pleasant renewed freshness, and sense of cleanliness. Our infamous white Berber[which really should be thrown out] was dramatically improved but not perfect. The results were somewhat streaky and needed a second application. To be fair , this carpet was filthy and was not going to come out instantly creamy white whatever machine was used.

2. The operating instructions are on the side of the machine. An excellent idea for those of us who lose paper manuals. However, the "get down on my hands and knees" to read instructions was less rather awkward.

3.We also would have liked some tips on how to use this machine to its best advantage. Not that our testers were not ready to experiment but it was not clear for instance how much water to spray on before vacuuming off. In the end we decided that the spraying needed to be pretty constant.

4.The hose would get twisted if one did not watch what one was doing. It was not a big minus, just a little gripe.

5.Cleaning the edge of the stairs was rather awkward using the TR300 and an accessory for this purpose would have been appreciated.

6.Longterm stains need pre-spotting[as with all carpet cleaners of this type]but more recent dirt seem to lift off easily with the hot water and cleaning solution.

7.Unlike when using vapor steam cleaners which only use water, it is necessary with The TW300 to use a allergy friendly cleaning solution. We prefer using a minute amount of low or non foaming concentrate which dilutes in the hot water. We used Quicknbrite and LifeTime, both available to members at discount directly from the manufacturer. Both did an excellent job, although still foamed too much. The Lifetime we particularly like for pre-potting.

Summary:

Rating

We liked the TW300 carpet cleaner and felt it was an excellent tool and one which we immediately personally bought for in-house use. So that tells you something. We test a lot of products and keep few of them. It is not perfect but the black water convinced us it was doing what it was designed for- cleaning carpets. I like the thought of being able to clean my heavy traffic carpets, such as stairs frequently In addition, using it for the application of dust mite control products seemed like an excellent added bonus and one which made it much easier to do that particular chore. At $995 we initially thought the price tag was rather hefty but on reflection we realized that it would not take very long to pay for itself.

Carpet Cleaners

First Published: September, 2000
Updated: September 2003

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