WhiteWing
Vapor Steam Cleaner Reviews
Its First Review
by Mercia Tapping,
President, AllergyBuyersClub.com
Overview
In total, seven
different people gave the WhiteWing
steam cleaner a workout, and our review
is a compilation of everyone's feedback.
I have also printed two reviews by our staff
in their original form.
For those of you who just
want to get to the bottom line without the
details, we ended up believing this was
the best value for money we had seen in
a vapor steam cleaner to date and the manufacturer's
introductory offer of $399.95, exclusive
to AllergyBuyersClub.com for $300 off the
regular price, was a real bargain. In fact,
some of our staff raved about it and several
have put it on their shopping lists while
the introductory price still holds.
As a confirmed fan of the
Ladybug
continuous fill steam cleaner at $1099.95,
I am not easily impressed. I found much
to praise with the WhiteWing , indeed
was pleasantly surprised, but no machine
escapes my beady critical eye unscathed.
The WhiteWing
is not perfect. There is an old saying "
you get what you pay for". However,
with the WhiteWing I think you get
quite a bit more than you pay for when compared
to other steam cleaners in the market place.
With that said, if you are in the market
for a great little steam cleaner at an unbeatable
price, you can read the detailed review
below.
Rating: Good
Plus
Pluses
Durability and Quality of
Construction:
1. This steam cleaner has
a metal, epoxy enamel coated casing rather
than a plastic casing which will add to
its durability over the years.
2. There is an enclosed circuit
board inside the steam cleaner, which means
if any moisture gets into this machine,
it will not short out. Again this speaks
to its durability.
3. The interior connections
of the WhiteWing steam cleaner are
copper tubing and brass threaded fittings
instead of the more usual rubber. Rubber
breaks down or rots over time.
4. The attachments are exactly
the same as have been used in most commercial
steam cleaners with success over many years,
which speaks to their quality. We were impressed
with the range and quality of attachments
offered in the standard package for such
an inexpensive machine. We missed a couple
of our favorite attachments from higher
end machines - but make no mistake - this
little machine has a good array of attachments
and can pretty much tackle anything you
throw at it.
5. This steam cleaner has
a sturdy aluminum boiler with a heating
plate. While stainless steel will heat up
faster, it is usually quite thin in the
cheaper machines. Also, if stainless steel
gets pitted because of minerals in the water,
it can become susceptible to pinholes and
leaks. The heating element of a steel boiler
will also get coated with minerals over
a period of time if distilled water is not
used, which will mean that the machine will
gradually lose heating ability over time.
Safety:
6. There is an on-off trigger
on the handle, which is an excellent safety
feature, so you will not accidentally leave
the steam running.
7. In the unlikely circumstance
of excess pressure (which is controlled
by an internal thermostat), the safety cap
feature allows a valve to release pressure
through the cap, so the steam would not
harm the operator of the machine.
8. A pressure gauge has a
red zone for when the pressure is too high,
and orange for too low, and thus you can
easily regulate the machine for optimal
(medium) pressure in the green zone, which
is when the numbers read 3 - 4.5 on the
gauge. A number of inexpensive machines
skimp on including a pressure gauge, which
we find invaluable.
9. The steam cleaner will
shut itself off automatically when the water
level becomes too low and the machine needs
refilling.
Minuses
1. If you are one of those
people who will clean for 4 or 5 hours straight,
then you might well prefer a continuous
fill machine. If you are like most people
and two hours of house cleaning is quite
enough, then the WhiteWing water will
last that long without refilling.
2. The WhiteWing retained
optimal steam pressure just fine on shorter
intermittent cleaning tasks but on a long
sustained cleaning job on a really filthy
vinyl floor where we needed to be like the
Energizer Bunny and keep going and going,
the WhiteWing lost its pressure quite
quickly on a medium setting, and we had
to back off and wait for the pressure to
build up again. This was annoying. The workaround
is to use the WhiteWing on low pressure
and the machine will sustain itself, but
for this particular nasty task, we wish
we could have given the machine a bit more
"oomph".
3. The WhiteWing runs
wetter than some of our top of the line
steam cleaners, but a quick solution to
this is to increase the thickness of the
toweling on the attachments until there
is minimal wetness on the surface just cleaned.
4. As fans of continuous fill
steam cleaners, it took some getting used
to needing to use a safety cap again, which
necessitates leaving the machine to cool
down for about 20 to 30 minutes before opening
up the safety cap in order to refill or
empty out. Even so the steam that comes
out when you open up the cap for the first
time can be a bit disconcerting and you
definitely need to be careful as you do
it.
5. We were disappointed with
the performance of the window tool even
on low steam volume. It left too much water
residue. However, a quick wipe with a microfiber
towel finished the job.
6. A good quality aluminum
boiler, as found in the WhiteWing
, is better than cheap stainless steel.
Nevertheless, high grade stainless steel
would be our boiler material of choice for
a premium machine. Stainless steel heats
up faster and retains its heat better as
a general rule. To get that grade of stainless
steel, you usually have to pay over $1,000
for the steam cleaner.
7. Filling up the machine
with a squeeze bottle is tedious, but can
be accelerated if you squeeze the bottle
vigorously. We decided to bypass the bottle
squeeze method by filling the bottle and
just emptying it straight into the machine.
8. Currently there are no
"filler pads" for the WhiteWing
. These pads, supplied in higher end machines,
fit inside the brushes for a hotter, more
even heat. We are told by the manufacturer
these pads will be available in the next
three months.
9. The towels supplied with
the machine could be thicker and more plentiful.
We recommend making a quick trip to your
local discount store, or buying some extra
towels we sell.
10. Controlling steam pressure
and volume is on the main body of the machine
- not the handle. It is also non intuitive
as it increases counter clockwise, which
took some getting used to. On the handle
controls is an extra convenience found in
much more expensive machines.
Summary:
The WhiteWing is an
incredible value for the money. It is our
lightest steam cleaner that we carry, very
durable with internal commercial quality
parts and a metal exterior, and has plenty
of safety features built into the machine.
A very large variety of high quality steam
cleaner tools are included with the standard
package, and all attachments have been used
in a commercial environment for many years,
proving their reliability. Steam cleaners
don't often have an optional iron, and the
optional WhiteWing iron will do a
superior job on clothes and drapes alike.
If you wish to read the extra
documentation we wrote, in "The
Quick Guide to Getting Started with the
WhiteWing " you can see
it is an easy to operate a steam cleaner.
We also did a Quick
Tool Guide for the uninitiated who
unpack all the tools and panic wondering
what to do with them. Our Application
Guide tells you which tool to use
for what cleaning chore. More information
about the WhiteWing
steam cleaner can be found on our web
site. The introductory price by the manufacturer
is $399.95, $300 off the regular retail
price.
WhiteWing
Vapor Steam Cleaner - Another Review
by Richard
Gerardi , AllergyBuyersClub.com Staff
I had fun
rampaging through the house last night with
the new WhiteWing steam cleaner. I
spent about 4 hours while my roommate occasionally
watched me in hysterics. "Boys with
toys ya know."
My mission tonight was to:
- Clean the kitchen top
to bottom
- Clean the bathroom floor,
toilet, shower door, sink, walls and radiator.
- Clean 300 Square feet
of wooden floors in the dining room, living
room and hallway
- Not to bug my roommate
as she finished her final paper for her
graduate degree at Boston University due
at 9:00 a.m. the next day.
The first job was filling
the WhiteWing . This was my least
favorite part about the machine, aside from
giving it back. The bottle that comes with
the machine is a pretty cool design. It
has a top nozzle that when pressed down
empties the water into the WhiteWing
. The water took a good 4-5 minutes to fill
the machine. The next day I mentioned this
to a few people who had also used the WhiteWing
and they looked at me like I had two heads.
"Richard, it's a plastic bottle, give
it a little squeeze and the water will come
out faster," they said. I have since
tried again with the squeeze method, and
it works wonderfully. I blame the original
attempt on being overtired. That's my story,
and I'm sticking with it. The WhiteWing
took the expected 10 minutes to warm up,
and I was ready to go.
Steam Pressure
The first thing I noticed
was the steam pressure was noticeably higher
and cleaned out crevices faster than the
other units I have tried in the past. The
higher pressure made me want to keep on
going, because I was getting more accomplished
in less time than my previous attempts with
the other models. I found that when my progress
was slower with the other machines, I had
less desire to continue on. That meant more
procrastination in front of the TV. There's
also that whole thing growing up as a guy
using anything with a trigger was always
cool: squirt guns, the backyard hose, play
guns. I think this whole steam cleaner thing
was invented by either a woman who wanted
to get her husband to help out more around
the house, or a man that had no choice but
to help out.
The Kitchen
5:40 p.m.
My first project was the stove.
I'm almost ashamed to admit that parts of
it changed so drastically that it looks
like a different stove now. The buildup
on the ledge over the burner knobs is now
shiny, and the amount of dirt and whatever
else was up there that came off was a bit
disturbing. The oven door handle was a breeze
and the door was now reflecting images,
and I got caught by my roommate making funny
faces in it. It would have been great to
have an attachment that could get down between
the sides of the stove, instead of just
spraying down there. I'll have to put in
a request to the engineers.
6:00 p.m.
For the counters and sink,
I used the larger triangle brush with a
towel attached. The towels attach very easily
by clipping on to the brush. You definitely
want to go down to your neighborhood home
center and pick up some more towels. They're
pretty cheap and they sell them by the dozen.
I suggest buying a couple bundles. I also
suggest getting yourself a small plastic
garbage basket to put the dirty towels in
while you work.
The counters were easy enough,
and the sink was sparkling clean. I wasn't
brave enough to go inside the fridge, but
the outside looks brand new. Take all your
pictures and take-out menus off the fridge
and using the triangle brush, just wipe
down the side.
The spray nozzle also worked
great on the neoprene gasket, which is always
impossible to clean otherwise. That's the
piece of rubber inside the fridge door.
6:20 p.m.
Still using the triangle brush
I put on a new towel and attacked the ceiling
fans. The triangle brush can be rotated
around, perfect for ceiling fans and tops
of cabinets that you haven't seen since
1982. It locks into place and 3 minutes
later I was done with my first fan. To be
efficient, I figured I finish the other
three while I had everything set up. Fifteen
minutes and 4 towels later I was finished.
6:35 p.m.
Time to change to the floor
brush, another towel and attack the tiled
floor. See, I told you to get more towels.
I was told by someone here to put a little
of orange cleaner on the towel and start
cleaning. They recommended that over pouring
it on the floor because it wastes the cleaner
and is slippery. I used orange cleaner,
because that seems to be the trend now.
Remember when everything was lemon scented.
Now it's all orange or citrus.
I have a pretty big kitchen
and lots of tile. I love my tiled floor,
but when you have a four year old and cook
as much as I do, it gets dirty quickly,
and there is only so much space under the
fridge to sweep dirt. The tools maneuvered
very easily under cabinets, although I recommend
a quick sweeping first because those towels
fill up with dirt quick and although it's
not too painful changing them, you certainly
don't want to change them every couple of
minutes. Generally, it was painless and
quick. For tougher stains you have to hold
the steam a little longer to get the stains
off the floor. There is a great smaller
triangle tool included with the WhiteWing
that clips on and either spays out of the
bottom or if turned one click clockwise,
it sprays into the corners. Fantastic for
tough to reach corners.
Another new towel, and right
into the dining room. You want to lower
the steam here. You don't want to have too
much moist heat on a wood floor. One noticeable
difference between some of the other machines
here is a lack of control of the steam on
the handle. You have to bend over and turn
a knob on the WhiteWing to control
the amount of steam coming out instead of
just pressing a button on the handle. A
feature I missed, but not worth the extra
expense in my opinion.
Aside from moving furniture
around, this part is easy. After the floors
were done, I used the large triangle brush
and spray nozzle to clean the radiators.
Be careful not to burn off the paint on
your walls and radiators. You do avoid this
by pushing the steam button for a few seconds
and letting go. Then run the towel over
the wall or the radiator as in this case.
I noticed a little of the radiator paint
on the towel the first time I did it wrong.
No harm done but be careful.
7:25 p.m.
Snack in front of the TV.
This is actually a very important part of
the cleaning process. Breaks are very important.
They are a reward for your hard work. It
takes discipline to be able to get up though.
The key is to watch something that's not
very interesting. Anything that's on TV
that can hook you into grabbing a pillow
and blanket will hook you, and your done
cleaning for the day. For the guys I suggest
Lifetime Television for Women, and for the
ladies ESPN Classic Sports. For this evening's
activities I have chosen the Worlds Worst
Drivers. Fun to watch, but easy to walk
away from.
The Bathroom
7:45 p.m.
Time to do the bathroom. At
this point I'd recommend always doing the
bathroom first. Motivational speakers always
recommend you do the thing that you usually
put off, first, and you will meet your goals
every day. I however have made the mistake
of leaving the worst for last this evening.
I don't care how much you
like cleaning, there is nothing worse than
getting down on all fours to clean the toilet.
The only time anyone should ever be in that
position is after a long night down at the
pub. Here's where the wand comes in really
handy. With the exception of wiping it down
with a cloth, I actually cleaned the entire
toilet without having to bend over at all.
That's worth the purchase price alone if
you ask me.
Next was the shower door.
It's amazing what a clean shower door looks
like. The triangle brush is definitely my
favorite tool at this point. I did the door
inside and out. It doesn't look brand new,
but its close. The high pressure from the
nozzle really got out the crud that forms
in the door tracks.
The floor, sink and radiator
were quick and easy. A lot of dust and dirt
came out from behind the radiator, so I
advise doing them first and sweeping up
after before the rest of the floor. The
exact opposite of what I did. We learn by
trial and error.
8:30 p.m.
I think that's enough for
me tonight. Let me sum up my experience
with the WhiteWing for you.
1. Continuous fill vs. non-continuous
fill. I used the WhiteWing for almost
three hours and did not have to refill.
The steam is supposed to be good for over
two hours of usage, but remember, you are
doing other things in between using the
steam cleaner. Your moving things around
like furniture, stuff on the kitchen counters
and so on. You can certainly take a couple
of minutes to refill the machine and do
something else for ten minutes while the
WhiteWing reheats the water. When
I emptied out the water left in the WhiteWing
, I would guess that I could have easily
used that machine for another hour and a
half before refilling it.
2. Maneuverability. Moving
the WhiteWing around the house with
all the tools, towels, and basket were a
big thorn in my side. I highly suggest getting
the cart accessory to put the machine and
all the tools and towels in. You'll still
spend less money than buying one of the
other units.
3. Adjusting the steam. As
I said before, it's a great feature being
able to control how much steam comes out
of a steam cleaner with buttons or levers
at your fingertips. Whether it's necessary
for you or not is up to you. For myself,f
it was definitely something I thought about
every time I bent over, but when I thought
about the difference in price those thoughts
quickly faded.
4. Steam pressure. I'm still
waiting for technical numbers on the pressure
of the steam, but I can tell you it's as
good or better that everything else I've
used so far.
5. Bang for the buck. I would
have to say this is the best vapor steam
cleaner value on the whole website. Those
people, who have been holding off buying
a steam cleaner in the past because of price,
should have little excuse now. The WhiteWing
steam cleaner gives the big boys something
to strive towards in terms of value. I can't
wait to get one. Next time my projects are
going to be the bathtub tiles, windows,
rugs and mattresses.
More information about
the WhiteWing
steam cleaner can be found on our web
site. The introductory price by the manufacturer
is $399.95, $300 off the regular retail
price.
WhiteWing
Vapor Steam Cleaner - Another Review
by Margie Brenner,
AllergyBuyersClub.com Staff
My husband and I are landlords,
and we rent out a two bedroom apartment.
Each year when it's time for the renters
to move out, they inevitably leave a challenging,
nasty mess for us to clean up. This year,
we decided to try out the WhiteWing
Steamer in the kitchen to see if we could
boost the looks of the 6-year old tile floor
and even older refrigerator. When the tile
floor was put in, the grout was originally
off-white. Last weekend, the tile grout
appeared very black, and the mauve tiles
a shade darker than I had remembered them
from 2 years ago with a dirty film covering
them. I suspect that the renters didn't
clean more than once a year, given the grimy
condition of the floor.
I sampled an area on the kitchen
floor by using the small 1" black nylon
brush with the one hole nozzle. After about
6 slow scrapes with the brush around each
tile, I was blown away at how the black
grime dissipated out of the grout and off
to the sides, turning it back to it's original
off-white color. I decided to try out the
large triangle brush without a towel to
see if it would speed up the job a little.
I learned that if I turn the triangle brush
on it's side and use an edge, it did a fine
job on the grout a little quicker, but not
as thorough as the small round brush. I
was fine with sacrificing perfection to
get it done faster. The steam cleaner even
got out bright pink latex paint that had
dried into the tile. I called in my husband
to follow me with the towels to wipe up
the residue. I steamed, he wiped up the
grime, and the floors came out great - looking
as if they were only 1 year old instead
of 6 years old!
If I was using chemicals,
there is no way my husband could have tolerated
being so close to the floor to help wipe
up since he has allergies. Although steam
cleaning is a one person job, 2 people makes
it even faster - we did 70 sq. ft. of tile
together in an hour, and wiped up using
6 hand towels ($2.50 at Home Depot for the
towels). My husband's allergies weren't
provoked at all. I think if we had to bleach
the grout, it would have taken at least
3 hours, not including getting a headache
from the smell.
The 10-year old refrigerator
took 15 minutes - I used the small nylon
brush in the nooks and crannies of the fridge
shelving, and it got off that residue left
from dried oily salad dressings, and caked
on egg yolk. The small brush worked especially
well on that mildew around the rubber seal
on the inside door that seems to never comes
clean with chemicals. Since the fridge was
emptied out, I could quickly go over it
with the large triangle brush on the inside,
and outside doors. The fridge truly looked
much younger than it's years when I finished
the job.
We plan on steam cleaning
in between our renters from here on out!
Please let others know about this effective
model by sharing our experience.
More information about
the WhiteWing
steam cleaner can be found at AllergyBuyersClub.com.
The introductory price by the manufacturer
is $399.95, $300 off the regular retail
price.
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